We are Open - Same Day Shipping!

We are Open - Same Day Shipping!

Customer Service

Shipping & Delivery
All orders placed before 12pm Monday to Friday UK time or 12pm EDT USA time are shipped the same day, Monday to Friday. There are a range of shipping options available dependant on location the speed with which the item is required. Next day delivery is only available for the USA and other select locations.
Please refer to the shipping link at the bottom of the page for details on shipping rates and transit times. 
Privacy & Security
True Corset do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on the shopping site to keep track of the cotents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that progress. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns & Replacements
We offer a no nonsense refund or exchange policy for all of our goods returned in a as new perfect condition, please do not remove the tags.


In our physical store you can see the corset and try it on, so we thought we'd give you the chance to do that when you buy from our online too.

Return any item within 30 days of purchase and we will happily exchange it for another size, colour, or even style that you'd like. You are welcome to try the item on, but it must be returned in the exact condition that it was sent to you.

If you are unhappy with your order in any way please let us know, we may be able to help.


True corset operate a 30 day money back guarantee.

Just return the item within 30 days from the purchase date, in the exact same condition that we sent it to you, with the tags attached. You will then be entitled to a full refund of the item cost. Please note shipping charges are non-refundable.

If you are unhappy with your order in any way please let us know, we may be able to help. 

No items should be returned before contacting us. Canceled orders will be subjected to a $5 fee.

Returns Criteria

Corsets should be tried on over a t-shirt and not laced tight when trying for size as corsets quickly form the shape of your body when tightlaced. We will exchange corsets for an alternative size, but only when the corset is in a unworn brand new condition in original packaging with all the original labels intact, a corset that has been tight laced rather than gently tried for size will not be exchanged.

You have a 'duty of care' over the garments until they are returned to us, you will also have to pay the costs of returning the goods to us and to take reasonable care to see they are received by us without delay.

Where the item is returned to us in a used condition we will not issue a refund. Any items that have been worn, washed, marked, affected by odours including cigarette smoke, had any tags removed or are not in the original packaging are non-returnable.

Please note: If you are unsure of sizing please contact us by email before placing your order or come and see us (if appropriate). Please make your choice carefully as online card processing is expensive

Faulty Items

In the unlikely event that an item is recieved by you which is defective or faulty, we will provide a full refund or an exchange, whichever you prefer.

Time Limitations

Goods can be returned within 30 days from despatch for a refund and 30 days from despatch for an exchange.

In order to return an item you are required to obtain an RMA number.

In order to obtain an RMA number please log into your account and follow the 'Return An Item' link in the 'My Account' area.

Your RMA will be accepted and a RMA number issued. Once the RMA number has been issued the return address will be supplied via email.

Please remember to write the RMA Number on the package. If there is no Returns Merchandise Authorisation number ("RMA") on the outside of the package then there is a good chance that this will lead to delays of upto 30 days in processing your return. To avoid this delay, we recommend that if you wish to return goods you first obtain a RMA number.

As soon as we receive your returned goods we will process your request. Replacement goods held in stock will be dispatched within seven working days. If your chosen substitute is not in stock we will contact you to offer an alternative.

Customers from outside the USA should also ensure that their return parcel is clearly marked RETURN as otherwise Customs duty and local tax becomes payable. If this occurs we reserve the right to refuse item or charge the Customs and Tax bill to you.

Please note shipping and postage costs are non refundable.

Please note our 3 for 2 refunds policy

Any 3 for 2 order will always give you the cheapest item free.

* If you have purchased items on a 3 for 2 offer, the cheapest item cannot be returned for a refund
* If you return two items from this offer, you will be refunded for the most expensive of the two items returned
* If you return only one item (any of the 3 purchased) you will not be given a refund for it.
* Full refunds will be given if all three items are returned
You are welcome to return any corsets purchased on a 3 for 2 offer for an exchange.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from anywhere other than the UK & USA, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. 

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Payment, Pricing & Promotions
The merchant services providers are Paypal and Bank of America.
The prices displayed on the site are subject to change.
Please be sure to carefully read all the details to specific promotions.
Viewing Orders
To view your orders you must first create an account. Creating an account could not be simpler.
Updating Account Information
To update account information simply log into your account and us the update feature.